How to Collect Your Sample - a Step-by-Step Guide
Please note:
There are four steps to completing your 3X4 DNA sample:
STEP 1 | Create your profile / login
STEP 2 | Register your unique Kit Code to your profile
STEP 3 | Collect your sample using a 3X4 DNA Sample Kit
STEP 4 | Ship your sample to the lab
This help page covers steps 3 & 4. For help with steps 1 & 2, please visit: How to Register Your 3X4 Kit - a Step-by-Step Guide.
3X4 DNA Sample Instructions: At-Home Collection
Your kit includes all the items needed for you to complete a simple and painless inside cheek swab. The collection vial stabilizes your cell sample in a nontoxic buffer, while it ships to our laboratory.
After your DNA is extracted from your sample, it undergoes genotyping to produce your personalized 3X4 genetic results.
Please note: after you register your kit via the QR code / link provided, you will be given step-by-step instructions on how to collect your sample.
Help Page Contents
- Checking Kit Contents
- Preparation
- Swabbing and Collecting your Sample
- Packing and Shipping Your Sample
- What's Next?
1. Checking Kit Contents
Please contact info@3X4genetics.com if:
- Any item is missing or visibly damaged
- The swab packet is not sealed
- The vial does not contain liquid
- Your kit appears to be tampered with
In addition to the above, you will receive an instructional paper/card insert containing a QR code / website link, where you will register your kit. As soon as you've registered your kit, you will be given step-by-step instructions on how to collect your DNA sample.
2. Preparation
Preparation For Use
To avoid your sample failing lab processing, your sample needs to free from contamination.
- As you'll be swabbing the inside of your cheek, your mouth needs to be free of any foreign particles:
- ➜ Wait at least 60 minutes after eating or drinking, smoking, applying lipstick / lip balm, chewing gum, etc., before you swab.
- ➜ Try to swab first thing in the morning, so that several hours have gone by since you last ate/drank anything, etc.
- Find a clean and level surface to work with, such as a coffee table / desk / countertop.
- Throughout the process, do not touch the Swab tips or allow contact with any other object.
3. Swabbing and Collecting Your Sample
Caution: Read all steps before collecting your sample
4. Packing & Shipping Your Sample
- Insert your sealed sample inside the cardboard kit tube.
- Place cardboard tube in the unused shipping bag and seal.
- Keep a record of the return tracking number on the unused shipping bag, to track your shipment to the lab.
- Check if your shipping label is for USPS or FedEx, and drop off your package depending on which label you received. Find your nearest location at: 3X4genetics.com/return
What's Next?
You have 7 days to drop off your completed sample.
It usually takes one week for your shipment to arrive at the lab, and 3-4 weeks for lab processing.
Either you, or your provider, will be notified as soon as your results are ready!
Please don’t hesitate to reach out to us at info@3X4genetics.com or support@genefit.pro for any assistance.