How to Collect Your Sample - a Step-by-Step Guide
Your kit includes all the items needed for you to complete a simple and painless inside cheek swab. The collection vial keeps your cell sample stable in a nontoxic buffer until it reaches our laboratory.
Once your DNA is extracted, it undergoes genotyping to reveal your custom 3X4 genetic results, tailored exclusively to you.
Please note: after you register your kit via the QR code / link provided, you will be given step-by-step instructions on how to collect your sample.
Check Kit Contents

Please contact support@3x4genetics.com if:
- Any item is missing or visibly damaged
- The swab packet is not sealed
- The vial does not contain liquid
- Your kit appears to be tampered with
Preparation
⚠ Caution: Read all steps before collecting your sample
- Note: It is recommended not to eat, drink, or smoke for 60 mins before collecting your sample.
- Do not touch Swab tips or allow contact with any other object.
- Tap the Vial gently 2-3 times before collection to concentrate all liquid to the bottom.
- If possible, collect your sample in the morning before eating / brushing teeth, etc.
Collect Your Sample

Returning Your Sample
You have 7 days to drop off your completed sample.
It usually takes one week for your shipment to arrive at the lab, and 3-4 weeks for lab processing.
Refer to this article on shipping & packaging your DNA sample.
Either you, or your provider, will be notified as soon as your results are ready!
While you wait for results
Your Genes First™ Plan will be waiting in the app
Once your results are ready, the Genes First™ Plan turns them into a tailored plan for food, supplements, and lifestyle in the 3X4 Health app. Download the app now so your plan is one tap away.
Get the 3X4 Health app See how the plan works